Support
Navigate challenges together
Ballard is your
long-term partner
We are committed to assisting operators, integrators and OEMs in adapting fuel cell technology for their unique needs. We have empowered our partners around the globe to serve their customers and meet their zero-emission goals. We continue to work with them to improve and maintain their solutions.
World class extended warranty
Because we stand so firmly behind our products and technology, we offer a best-in-class extended warranty—up to 1 million km of regular usage.
Customer support, when and where you need it most
As much as we’re a technology company, we are, first and foremost, a people company. We work hard to understand the challenges you face and anticipate your needs. From purchase to integration to support, we’re more than just a supplier—we’re your partner in your success.
Call center
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Product repair
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Customer support information
Belgium
0800-268-61
Germany
0800-181-1492
China
0086-20-2831-7504
United Kingdom
000-000-0000
Denmark
45-8843-5500
North America
1-877-376-0394